Q: How many days do I have to volunteer and for how many hours?
A: We ask that each volunteer work at least two (2) shifts over the course of the event. Each shift is approximately four or five hours.
Q: What does the volunteer fee cover?
A: The fee covers the uniform (one t-shirt, one hat), preferred parking, Volunteer Badge and lanyard (good for all 3 days), Guest Pass (1 3-day ticket), meals during shifts, half-priced Ace Corner Tickets, and a free sunday parade lap if you complete both required shifts.
Q: How do I know my assignment?
A: You will receive a confirmation email with your committee assignment and chairman's contact information once the assignments have been made.
Q: Can I watch the race when I am not working?
A: Yes, your credential is valid for all three days and we encourage you to do so. On days that you are working as a volunteer, before or after your shift, you are welcome to partake as a spectator. On days that you are not working as a volunteer, please do not wear your uniform.
Q: Can I be scheduled (shift assignments) at the same time as my spouse, friend, etc.?
A: We will make every effort to accommodate your scheduling requests. Make sure to list your request on the availability Information Tab on your Volunteer application.
Q: How do I know my schedule? And when will I receive my schedule?
A: You will submit your availability information on your application when you register. The form asks you to provide us your preferred days and times and will be used to create the master schedule for your committee. Please contact your committee chairman with any scheduling questions.
Q: When will the uniforms be distributed?
A: Uniforms will be distributed at volunteer orientation September 29th and October 4th at 6pm.
Q: What do I do if my uniform does not fit?
A: You will be able to exchange your uniform during the three-day event in Volunteer Headquarters.
Q: How will I know what to do when I show up for my shift?
A: Please contact your committee chairman if you are unsure of your duties.